Library / Marketing & customers
Chatwoot
A customer support inbox with live chat.
New to this? What open source means and how to read this page.
What it is
An open-source customer support desk that brings live chat, email and social channels into one inbox.
Good for
Small teams that want a shared support inbox without per-agent fees.
The catch
The enterprise folder is under a separate license, and running it means managing a fairly large stack. Hosted plans exist if you prefer that.
Facts checked on 12 October 2026. We have not yet run a hands-on test of this tool. When we do, it gets a "Tested" mark here. Approximate US list prices for an individual plan, from third-party price trackers checked on 12 Oct 2026. Monthly billing where it exists. Regions, taxes and promotions change them. Confirm at the vendor before you decide.
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